Last updated: July 5, 2026
By using YardSync, you agree to these Terms and Conditions. YardSync is operated by JNew Technologies. If you do not agree, please do not use the platform.
YardSync provides field service management tools including client scheduling, invoicing via Stripe Connect, materials tracking, AI-assisted SMS drafting, logo and headshot image storage, a public digital business card with QR code and prospect-intake (lead capture) form (including address autocomplete and optional device location), team/crew management with scoped worker accounts, volume-based subscription rewards, and SMS appointment reminders via Twilio.
YardSync sends appointment reminder and invoice SMS messages to clients on behalf of service providers. By providing a phone number to a YardSync-powered service provider, clients consent to receive these messages.
YardSync has two separate charges, both billed through Stripe:
Fee-inclusive pricing (optional). You may choose to set a single, fee-inclusive price for a client invoice, so that the amount the client pays absorbs the YardSync application fee and Stripe’s processing fees. When enabled, the client is billed one inclusive total, applied uniformly regardless of payment method; YardSync does not add, itemize, or disclose any separate card surcharge to the client. All pricing decisions, including whether to use fee-inclusive pricing, are made solely by you. YardSync does not require, direct, or set surcharges and is not a party to the pricing arrangement between you and your client. You are solely responsible for ensuring your pricing — including any fee-inclusive pricing — complies with applicable law and card-network rules, and you agree not to represent any portion of an inclusive price to a client as a credit-card surcharge.
Card on file and authorization for future charges. When you save a payment card during payment setup, you authorize JNew Technologies to store that card as a credential on file with our payment processor, Stripe, and to charge it on a recurring basis for the subscription fee described above. You acknowledge and agree that the first subscription charge will occur automatically, without further action or confirmation by you, at the time your first client invoice is paid through YardSync, and that the subscription will renew and be charged automatically each period thereafter until cancelled. If a subscription charge fails, YardSync may retry the charge and may suspend or restrict access to paid features until the balance is resolved. You are responsible for keeping a valid payment card on file. This authorization remains in effect until you cancel your subscription or remove your card on file.
Recurring auto-billing (optional). You may enable auto-billing for a client, which automatically charges that client's saved card for each recurring visit. You are solely responsible for obtaining the client's authorization to charge their card on a recurring basis (which YardSync collects when the client saves their card) and for complying with applicable recurring-billing and advance-notice rules. YardSync sends the client an advance reminder before each charge and a way to cancel. The service provider is the merchant of record for each charge; YardSync is not a party to the recurring arrangement between you and your client.
Crew seats (optional). If you invite team members ("workers") to your account, each active worker is a billable "seat" that adds $15 per month to your subscription, on top of the $39/mo (or $390/yr) base fee and separate from — and in addition to — the 5.5% per-invoice application fee. Seats always bill monthly: if your base plan is monthly, seats appear as a second charge on that same monthly subscription (one combined charge); if your base plan is annual, the base is charged yearly and seats are charged separately on a dedicated monthly subscription. Seats are prorated when you add or remove a worker. Adding a crew member incurs the recurring $15/mo charge for that seat, which continues until you remove them from Settings → Team. Removing a worker stops that seat's billing and applies a prorated credit. Seat pricing is additive and is not part of the 5.5% application fee, so it is not covered by the Early Adopter Pricing Lock in Section 6; YardSync may adjust seat pricing for new accounts with at least 30 days' notice posted to this page. By adding a worker, you authorize the recurring monthly per-seat charge to your card on file, which continues until you remove that worker from Settings → Team or cancel your subscription; removing the worker is how you stop the seat charge. Charging for seats requires an active subscription.
Pro Setup (optional). The one-time $99 Pro Setup add-on, under which YardSync imports your existing client list for you, is optional and may be purchased at any time from within the app. It is not required to use YardSync and is non-refundable once the import work has begun.
Volume rewards. Service providers who consistently process high invoice volume through YardSync earn automatic discounts on their subscription. Processing $1,500 or more in invoices in a month for two consecutive months reduces the subscription fee by 50%. Processing $3,000 or more in invoices in a month for two consecutive months waives the subscription fee entirely. Discounts persist as long as the qualifying volume is maintained and revert if volume drops below the threshold.
Stripe’s own processing fees are separate. Stripe charges its own payment processing fees (approximately 2.9% plus $0.30 per transaction) directly against each client payment. Because the service provider is the merchant of record, these Stripe processing fees are borne by the service provider and are deducted from the amount that settles to the connected account, in addition to the YardSync 5.5% application fee. YardSync does not control, collect, or rebate Stripe processing fees.
YardSync may adjust either the subscription fee or the application fee for new accounts at any time, with at least 30 days’ notice posted to this page. Existing accounts may be subject to the Early Adopter Pricing Lock described in Section 6.
Payment processing services for service providers on YardSync are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By connecting a bank account and accepting payments through YardSync, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of YardSync enabling payment processing services through Stripe, you agree to provide YardSync accurate and complete information about you and your business, and you authorize YardSync to share it and transaction information related to your use of the payment processing services provided by Stripe.
YardSync facilitates payments between service providers and their clients using Stripe Connect direct charges. The service provider (the connected Stripe account) is the merchant of record for each client payment. JNew Technologies acts solely as a technology platform and payment facilitator and is not the merchant of record, the seller, or the provider of the underlying field-service work, and is not a party to any agreement between a service provider and its client.
Refunds, chargebacks, and disputes. Because the service provider is the merchant of record, the service provider is solely responsible for all refunds, chargebacks, disputed charges, and any related fees arising from payments collected through YardSync Pay. Refunds are issued from the service provider’s connected account, and the service provider authorizes Stripe and JNew Technologies to debit the connected account for the amount of any refund, chargeback, dispute, or associated fee. The service provider is responsible for maintaining a sufficient connected-account balance to cover these amounts and for any resulting negative balance. The 5.5% application fee is non-refundable and is retained by JNew Technologies even if a client payment is later refunded or disputed. JNew Technologies does not guarantee any client payment and is not liable for, or a party to, any dispute between a service provider and its client.
Stripe’s own processing fees are charged by Stripe directly against each payment and are borne by the service provider’s connected account, separate from and in addition to the 5.5% application fee.
Taxes and tax reporting (1099-K). Because the service provider is the merchant of record and payments settle to their connected Stripe account, the service provider is solely responsible for all taxes on their income and for their own tax reporting. Any applicable tax form (such as an IRS Form 1099-K, where applicable reporting thresholds are met) is issued by Stripe to the service provider based on the payments settled to their connected account; YardSync does not issue 1099-K forms to providers or their clients and is not responsible for determining a provider’s tax liability. Reporting thresholds are set by law and may change. YardSync does not provide tax advice; consult a tax professional.
Service providers who create a YardSync account on or before April 15, 2028 are eligible for the Early Adopter Pricing Lock, which guarantees the launch per-invoice application fee rate of 5.5% for the lifetime of the account, even if the standard rate for new accounts is later increased.
The Early Adopter Pricing Lock is contingent on continuous, uninterrupted membership in good standing. The Lock is permanently forfeited, and the account becomes subject to the then-current standard rate, if any of the following occur:
Grace windows. A failed payment that is resolved by updating the payment method within 30 days does not trigger forfeiture. A voluntary cancellation followed by reactivation within 60 days is treated as a brief pause and does not trigger forfeiture. These grace windows are intended to protect seasonal contractors and accounts affected by routine bank reissues; they are not intended as a tool for avoiding rate increases, and YardSync reserves the right to deny grace-window protection in cases of obvious gaming.
Once forfeited, the Early Adopter Pricing Lock cannot be reinstated. YardSync may increase the standard per-invoice application fee for non-grandfathered new accounts by up to 1% per year following the initial two-year early adopter window, with at least 30 days’ notice posted to this page. The actual rate at any given time will be disclosed in your account settings and on every invoice preview before sending.
YardSync reserves the right, at its sole discretion, to grant the Early Adopter Pricing Lock to specific accounts outside the standard eligibility window, including comped accounts, partner arrangements, and referral program participants.
You retain ownership of all data you enter into YardSync, including client information, schedules, and invoice records. By using YardSync, you grant JNew Technologies a limited license to store, process, and display your data solely for the purpose of providing the service. YardSync’s platform, branding, and software are the exclusive property of JNew Technologies and may not be copied or reproduced without written permission.
Service providers may upload logos, business-card photos (headshots), and other content to YardSync, and may publish a public digital business card at a YardSync link. You represent that you have the rights to any content you upload or display and that it does not infringe any third-party intellectual property rights, and you are solely responsible for the accuracy and content of your public business card. JNew Technologies reserves the right to remove content or disable a public card that violates these Terms.
You agree not to use YardSync to:
Violations may result in immediate account termination without refund.
Service providers are responsible for obtaining appropriate consent from their clients before entering client contact information into YardSync. Service providers are likewise responsible for handling information submitted by prospective clients through their public intake form — including name, phone, email, and address — in accordance with applicable law, and for contacting those prospects only as permitted by law. Users agree not to use the platform for spam, harassment, or any unlawful purpose.
Crew members and worker accounts. A service provider (the business "owner") may invite team members ("workers") by phone or email to create scoped worker accounts. A worker account sees only the jobs assigned to it — limited to the client's name, service address, and service description — and never sees pricing, fees, invoices, payments, the full client book, or account settings. The owner is solely responsible for the people they invite as workers, for the appropriateness of inviting those people, and for all access to and use of the platform by their workers, including a worker's handling of the client information shown to them. The owner agrees to invite only authorized individuals, to promptly remove workers who should no longer have access, and is responsible to YardSync for its workers' acts and omissions as if they were the owner's own. A person may both own their own business and be a worker in other crews; in each case their access is limited to the applicable role.
JNew Technologies reserves the right to suspend or terminate any account that violates these Terms, with or without notice. Terminated accounts for cause are not eligible for refunds. Service providers may cancel their own subscription at any time per Section 4.
JNew Technologies is not liable for indirect, incidental, or consequential damages arising from use of YardSync. The platform is provided as-is without warranties of any kind.
Without limiting Section 5, JNew Technologies is not liable for any client payment, refund, chargeback, or dispute, all of which are the sole responsibility of the service provider as merchant of record.
You agree to indemnify and hold harmless JNew Technologies, its officers, directors, and employees from any claims, damages, or expenses arising from your use of YardSync, your violation of these Terms, or your violation of any third-party rights.
JNew Technologies is not liable for any failure or delay in providing the platform due to causes beyond its reasonable control, including but not limited to outages of third-party services (Stripe, Twilio, Firebase, Anthropic), internet disruptions, or natural disasters.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Before starting an arbitration, the party raising a dispute agrees to first send the other party a written description of it and attempt to resolve it informally for 30 days. Any dispute not resolved shall be decided by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its applicable rules, seated in Bexar County, Texas. As an alternative, either party may instead bring an individual claim in small-claims court if the claim qualifies. Arbitration will be conducted on an individual basis only: you and JNew Technologies each waive any right to participate in a class action lawsuit or class-wide arbitration.
Right to opt out of arbitration. You may opt out of this arbitration agreement by emailing support@yardsyncapp.com within 30 days of first accepting these Terms, stating your name and that you decline arbitration. Opting out does not affect any other provision of these Terms.
We may update these terms at any time. Continued use of YardSync after changes constitutes acceptance of the new terms. Material changes to the platform application fee or subscription fee for new accounts will be posted here at least 30 days before taking effect.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect (severability). YardSync’s failure to enforce any right is not a waiver of that right. These Terms constitute the entire agreement between you and JNew Technologies regarding your use of YardSync.
Quotes and electronic signatures. Service providers may send quotes to their clients through YardSync. When a client accepts a quote by typing their name and checking the "I agree" box, that action constitutes their electronic signature and forms a binding agreement with the service provider under the federal ESIGN Act and the Uniform Electronic Transactions Act (UETA). By accepting in this way, the client consents to transact electronically and agrees that their electronic signature has the same legal effect as a handwritten signature. YardSync records and retains signature metadata — including the typed name, timestamp, IP address, and user-agent (browser/device) — as evidence of the agreement. YardSync facilitates this feature solely as a technology tool; the agreement is between the service provider and their client, and YardSync is not a party to it.
Deposits and prepayment. A service provider may require a deposit or full prepayment as a condition of accepting a quote. Deposits are charged by the service provider as merchant of record via a direct charge on their connected Stripe account, the same as any other invoice (see Section 5). Deposit refundability is set by the individual service provider, not YardSync; YardSync only facilitates the charge and does not determine whether a deposit is refundable or administer its return. The 5.5% application fee applied to a deposit is non-refundable and retained by JNew Technologies, consistent with Section 5, even if the provider refunds the deposit. A paid deposit is credited toward the job total, and the remaining balance is billed separately.
For questions about these terms: support@yardsyncapp.com